Terms of service
WELCOME
The Bialetti Africa website can be accessed at the domain name www.bialettiafrica.com and related mobi-sites and software applications (the "Website") and is owned and operated by Wings Grp Trading (Pty) Ltd.
These Website Terms and Conditions ("Terms and Conditions") govern the ordering, sale and delivery of goods, and the use of the Website.
These Terms and Conditions are binding and enforceable against every person ("the User", "You", "Your") that accesses or uses this Website. By using the Website, You acknowledge that You have read and agree to be bound by these Terms and Conditions.
These Terms and Conditions are important and should be carefully noted.
If any of these Terms and Conditions are not understood, it is Your responsibility to ask Bialetti Africa to explain them to You before proceeding.
These Terms and Conditions are not intended to unlawfully restrict, limit, or avoid any rights or obligations afforded to consumers under applicable law, including the Consumer Protection Act, 2008.
Bialetti Africa permits the use of this Website subject to these Terms and Conditions. By using this Website in any way, You shall be deemed to have accepted these Terms and Conditions unconditionally.
PRICES
All prices displayed on the Website are inclusive of VAT unless otherwise stated and exclude delivery charges, where applicable.
The applicable currency will be clearly indicated on the Website.
In the event that a pricing error occurs, Bialetti Africa will notify You as soon as reasonably possible and provide You with the option of cancelling the order without penalty and receiving a full refund of any amount paid.
PRIVACY
The User's personal information required during the ordering process, including delivery addresses, contact details and payment information, will be processed in accordance with applicable data protection laws and our Privacy Policy.
Personal information will not be sold to third parties. Information required to fulfil and deliver orders may be shared with authorised service providers, including payment processors and courier companies.
Bialetti Africa takes reasonable steps to secure payment transactions and protect personal information. However, Bialetti Africa cannot be held responsible for security breaches that occur on the User's own devices, networks, or internet connections.
The Website may be visited without providing personal information. In such cases, certain information such as IP address, browser type, device information and website usage data may be collected for analytical and security purposes.
For more information on how personal information is collected, used and protected, please refer to our Privacy Policy.
CONTACT INFORMATION
The Bialetti Africa website is owned and operated by Wings Grp Trading (Pty) Ltd. (Registration Number: 2017/024145/07).
If you have any questions about this Website or experience technical difficulties accessing information on the Website, please contact us:
📧 Email: hello@wingsgroup.co.za
📞 Telephone: +27 21 555 0700
Physical Address
50 Milner Street
Metro Industrial
Cape Town
South Africa
7405
Postal Address
PO Box 52102
V&A Waterfront
Cape Town
8002